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Submit prescription / place order

Secure submission and ordering (for practitioners only)

​Ordering & delivery

We are happy to assist you as quickly and carefully as possible.

  • Processing: we aim to process your prescription within three working days.

    • If this is not possible (e.g. due to limited availability of raw materials or controlled products), we will inform you by phone or e-mail.

    • Together we will look for a suitable solution.

  • Urgent orders before 12:00 noon (submitted by fax, post, e-mail, or phone) are usually processed the same day and shipped via parcel service.

    • Costs within the Netherlands: € 10,- extra (incl. VAT).

    • Express delivery abroad: € 25,- extra (incl. VAT) for personnel and delivery costs.

  • Packing and shipping costs: € 7,95 (incl. VAT).

    • Free shipping for orders above € 150,- (within the Netherlands and Belgium).

For patients & consumers

Would you like to submit a prescription or do you have questions about your order? Please contact us via:

 

E-mail: recepten@natuurapotheek.com
Tel: 0900 - 1628 887
Fax: +31 (0) 15 - 361 44 55

Address:

De NatuurApotheek

Bocholtzerweg 14c

6369 TG Simpelveld

The Netherlands 

Our team of experts is available every working day from 9.00 AM to 5:00 PM by email or phone. You can also submit your question via our contactform.

Apothekersassistente van De NatuurApotheek helpt bij vragen over recepten en bestellingen
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