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Prescription Portal Explanation

What is the Prescription Portal?

The Prescription Portal is our secure online service, exclusively intended for practitioners. Here you can safely and easily submit prescriptions to De NatuurApotheek — directly, reliably, and efficiently.

Who can use it?

Only authorized practitioners can gain access. After submitting an account request, your details will first be verified and approved by De NatuurApotheek. Only after approval can you log in and use the portal.

How does it work?

  • Submit your account request with practice details, including IBAN and BIG or AGB number.

  • After approval, you will receive a confirmation and can log in with your username and password.

  • On first use, simply set up two-factor authentication (2FA).

  • Once logged in, you can upload prescriptions and manage your orders.

Why use it?

  • Secure: prescriptions are always transmitted in encrypted form.

  • Fast: urgent orders submitted before 12:00 noon are processed the same day (additional costs apply).

  • Clear: you can track the status of each request, including delivery time.

Service and processing times

We aim to process prescriptions within 3 working days, provided raw materials are available. Urgent orders received before 12:00 noon will be processed and shipped the same day.

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